7e779 Privacy Policy

1 Introduction and Scope

This Privacy Policy applies to all users of the 7e779 platform, accessible at 7e779.pro, including visitors who browse without registering and registered players who hold an active account. It covers the personal data that 7e779 collects through the website, through customer support interactions, through payment processing, and through the use of our games and betting markets.

By registering an account or continuing to use the 7e779 platform after this policy has been made available, you acknowledge that you have read and understood these practices. If you do not agree with any part of this policy, you should discontinue use of the platform and contact support to close your account.

2 Data Controller

For the purposes of this Privacy Policy, 7e779 acts as the data controller in respect of the personal information collected from players who access the platform from Bangladesh. All data protection enquiries, access requests, and deletion requests should be directed to the 7e779 support team via the contact details provided in Section 12 of this policy.

3 Personal Data We Collect

When you register, use, or interact with the 7e779 platform, we may collect the following categories of personal data:

We collect only the data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification in accordance with applicable law.

4 How We Use Your Personal Data

7e779 uses the personal data it collects for the following purposes, each supported by a legitimate basis:

• Account registration and management: To create and maintain your player account, verify your identity, and ensure one account per player.
• Transaction processing: To facilitate deposits and withdrawals through bKash, Nagad, Rocket, and Upay, and to maintain accurate records of all financial activity on your account.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities. This includes monitoring login patterns, device fingerprinting, and transaction anomalies.
• Responsible gaming compliance: To enforce deposit limits, self-exclusion requests, cool-off periods, and age restrictions. We may use your data to identify patterns of problem gambling and to reach out proactively in accordance with our Responsible Gaming obligations.
• Customer support: To respond to your enquiries, resolve disputes, and communicate important account-related updates.
• Platform improvement: To analyse usage patterns, test new features, and improve the overall player experience on 7e779.
• Marketing communications: To send you promotional offers, bonus notifications, and platform news — only where you have consented to receive such communications. You may withdraw this consent at any time by contacting support.
• Legal and regulatory compliance: To meet any obligations imposed by applicable law, including record-keeping requirements and responding to lawful requests from authorities.

5 Legal Basis for Processing

7e779 processes your personal data on the following legal grounds depending on the nature of the processing activity:

• Contract performance: Processing necessary to provide the services you have requested, including operating your account and processing transactions.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the quality of our services, where these interests are not overridden by your fundamental rights.
• Legal obligation: Processing required to comply with applicable laws and to respond to lawful requests from regulatory or law enforcement authorities.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Personal Data

7e779 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipient, strictly for the purposes described in this policy:

• Payment processors: bKash, Nagad, Rocket, and Upay receive the minimum data required to process your deposit or withdrawal transaction.
• Game technology providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive pseudonymous session identifiers necessary to deliver games and calculate outcomes. They do not receive your full identity data.
• Fraud and security service providers: Third-party security vendors who assist with identity verification, fraud detection, and responsible gaming monitoring. These providers act under strict contractual obligations.
• Law enforcement and regulatory authorities: Where we are required by law or court order to disclose data, we will comply while, where permitted, informing you of the disclosure.
• Business successors: In the event of a merger, acquisition, or transfer of all or part of the 7e779 business, player data may be transferred to the successor entity, subject to the same privacy protections.

All third-party recipients are required to handle your personal data in a manner consistent with this Privacy Policy and applicable data protection standards.

7 Data Retention

7e779 retains personal data only for as long as is necessary for the purposes for which it was collected. Specific retention periods are as follows:

• Active account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, to satisfy financial record-keeping and anti-money-laundering obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for up to two (2) years from the date of the interaction.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier.
• Technical and session logs: Retained for up to twelve (12) months for security and fraud-prevention purposes.

Once a retention period expires, data is securely deleted or anonymised so that it can no longer be linked to an individual player.

8 Cookies and Tracking Technologies

7e779 uses cookies and similar tracking technologies to operate the platform and improve the player experience. Cookies are small text files stored on your device that allow the platform to remember your session and preferences. The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without significantly impairing your use of the site.
• Analytical cookies: Used to collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where errors occur. This data helps 7e779 improve functionality and user experience.
• Preference cookies: Used to remember your settings such as language preference and notification choices so you do not need to reconfigure them on each visit.

7e779 does not use advertising or cross-site tracking cookies. You may adjust your browser settings to refuse cookies, but doing so may affect the functionality of your account and some platform features may become unavailable.

9 Data Security

7e779 implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit TLS/SSL encryption for all data transmitted between your device and the 7e779 platform.
• Encrypted storage of passwords and sensitive financial identifiers — plain-text passwords are never stored.
• Access controls ensuring that only authorised personnel can access player data, on a strict need-to-know basis.
• Regular security assessments and vulnerability testing of platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised login.

While 7e779 takes every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to players, 7e779 will notify affected users and take immediate remedial action.

10 Your Privacy Rights

As a player on the 7e779 platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that 7e779 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. We will honour such requests without delay.
• Right to data portability: You may request that your personal data be provided to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the 7e779 support team using the contact details in Section 12. We will respond to all valid requests within 30 days. We may need to verify your identity before processing a request.

11 Third-Party Links and Services

The 7e779 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, and others). When you interact with a third-party service, their own privacy policy governs the collection and use of your data. 7e779 is not responsible for the privacy practices of any third-party provider and recommends that you review the relevant privacy notices of those services directly.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 7e779 support team using any of the following channels. All communications should be in English for fastest response.

• Email: [email protected] (plain text — not a clickable link)
• Telegram: @7e779support
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

When submitting a data subject request by email, please include your registered mobile number and the nature of your request so we can locate your account records and respond efficiently.

13 Changes to This Privacy Policy

7e779 reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via the contact details held on their account or via a prominent notice on the platform. The "Last reviewed" date at the top of this page will always reflect when the most recent revision was made.

Your continued use of the 7e779 platform following any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your data is being protected.